In the fast-paced world of interior design, effective project management and client engagement are crucial for growth and profitability. Onyx & Oak, a leading design firm, has found the key to transforming its operations through StyleRow, a robust project management platform tailored for the design industry. Here’s how this innovative firm has elevated its business by embracing digital solutions, improving efficiency, and delighting clients.
A Game Changer for Onyx & Oak
Since adopting StyleRow, Onyx & Oak has experienced a significant shift in how they manage projects and interact with clients. Kristin Losey, one of the firm’s key team members, describes the platform as “a game changer.” The transition from traditional methods, such as binders and spreadsheets, to a digital-first approach has streamlined their operations, enabling the entire team to collaborate more effectively.
Key Features Driving Success
1. Seamless Collaboration
One of the standout features of StyleRow is its user-friendly interface that promotes real-time collaboration. Team members can comment, share updates, and flag important items directly within the platform. Kristin highlights, “The entire team is super integrated, and we’re all commenting and sharing,” which fosters a sense of unity and accountability.
2. Enhanced Client Engagement
With StyleRow, Onyx & Oak can provide their clients with direct access to project updates. This shift from physical binders to a digital dashboard has significantly improved client satisfaction. Kristin mentions, “Clients love the instant access to project updates,” allowing them to stay informed and engaged throughout the design process. This enhanced transparency not only delights clients but also strengthens relationships, leading to repeat business and referrals.
3. Time Efficiency and Cost Savings
Prior to StyleRow, Onyx & Oak faced significant time constraints due to cumbersome administrative tasks. The team estimates that they have saved hundreds of hours by eliminating the need for double data entry. Kristin notes, “We used to spend so much time managing spreadsheets and reprinting documents. Now, everything is updated in real-time on the platform.” This newfound efficiency enables designers to dedicate more time to what they do best—creating stunning interiors.
A Unique Selling Proposition
Onyx & Oak has effectively integrated StyleRow into its client acquisition strategy. During design presentations, they showcase the platform, highlighting its collaborative capabilities. “We present StyleRow during every pitch. It reassures clients that they will be engaged throughout the design process,” says Kristin. This innovative approach sets Onyx & Oak apart from competitors and positions them as a forward-thinking firm in the design industry.
Conclusion
Onyx & Oak’s success story illustrates the transformative power of digital tools in the interior design space. By leveraging StyleRow, this firm has streamlined its operations, enhanced client engagement, and improved overall efficiency. Their commitment to innovation not only benefits their team but also creates a delightful experience for clients, paving the way for future growth and success.
If you’re a design firm looking to elevate your project management and client engagement, consider how StyleRow can be the game changer you need, just like it has been for Onyx & Oak.
